Frequently Asked Questions
Table of Contents
How do I log into my account…?
Where can I find out about my
photos, I have not received them yet…?
What charge cards do you accept …?
Why
does PayPal keep sending me back to your site without letting me pay….?
Can I pay
without using PayPal…?
How
do I log into my account?
A: You do not need to
log into an account, that is for administrative purposes
only.
Back to top
Where can I find
out about my photos, I have not received them yet…?
A: Have you been to our web site and ordered
photos? We no longer send out photos
until you select and order them from the web site. If you have ordered, and if it has not been a full two weeks, then
they are possibly on their way. If it
has been over three weeks then they were possibly sent to the wrong
address. E-mail us for the fastest
response. We may not answer on show
weekends or on travel days before and after the show.
What
charge cards do you accept…?
A: We accept Master Card and Visa &
American Express. Just fill out the
spaces on your invoice and mail or fax it back to us. Please remember to include your phone number
and your e-mail address.
Why
does PayPal keep sending me back to your site without letting me pay….?
A: Paypal prefers that you accept cookies. To Enable cookies:
Click on Tools on the main menu.
Select Internet Options.
Click on the Privacy tab.
Click on the Advanced button.
Check the checkbox labeled Override automatic cookie handling.
Check the checkbox labeled Always allow session cookies.
Click on the OK button.
Click on the OK button.
Can I pay without using PayPal…?
A: Yes you may fax your credit card information to: 636-333-0211
Include your card number, expiration date, name as it appears on your card, zip code that the card is billed to, and the code on the back of the card.
You may send a check to:
Garden Studio, Inc.
742 Vera Drive
Arnold, MO 63010
LLast revised: August 10, 2011